Privacy policy

This Privacy Policy explains how CoffeeLuck Ltd ("LuckySip", "we", "us" and "our") collects, uses and protects your personal information.

LuckySip is operated by CoffeeLuck Ltd, a company registered in England & Wales (Company Number 14735850).

Registered Office:
Nottingham
NG5 5LQ
United Kingdom

For privacy-related enquiries, please contact:
Email: hello@luckysip.co.uk

Depending on how you interact with LuckySip, we may collect:

We do not knowingly collect personal information from individuals under the age of 16.

We use personal information to:

• Deliver LuckySip experiences and services.
• Respond to enquiries and customer support requests.
• Improve the functionality and performance of LuckySip.
• Understand how customers interact with cards, experiences and website content.
• Maintain security and prevent misuse of the service.

We only share personal information where necessary to operate the LuckySip service.

This may include:

• Website hosting providers
• Email delivery providers
• Analytics providers
• Customer support platforms

We do not sell personal information to third parties.

Participating cafés may receive aggregated and anonymised reporting information. Individual customer identities are not shared unless legally required or expressly authorised.

LuckySip uses cookies and similar technologies to:

• Improve website functionality.
• Understand visitor behaviour.
• Measure website performance.
• Enhance user experience.